Shipping and Returns

Shipping and Delivery

BloomingOak typically ships ready-to-ship items within one business day after you place your order. If not designated ready-to-ship, processing time is generally 3-5 business days.

BloomingOak ships all orders USPS First Class Package, Priority (depending on weight) or First Class International with delivery confirmation. You will receive an email to the email address used in your order with your tracking number.

If you have questions, please contact me or email me at info@bloomingoakdesign.com.

Current shipping rates:

BloomingOak Jewelry Shipping Rate Table

Shipping is free on orders over $75.00 to the United States.

I'm happy to ship to other locations. If you are located outside of my current delivery areas, please contact me and I will provide a quote for shipping and delivery. Unfortunately, I cannot ship to Germany due to the German Packaging Act (VerpackG).

Customers are always responsible for any import tax or custom fees their country may impose.

Please double check your shipping address!  If a customer provides an incorrect address, the customer must pay the additional shipping fees to reship once/if the item is returned to me.

When possible, I use earth-friendly and/or recycled shipping materials.

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Returns

I am committed to customer satisfaction. Please contact me if you've received something in error, something damaged, or something you just don't like so we can resolve the issue.

You may return non-custom items within 14 business days after receiving your purchase (based on tracking delivery confirmation). If you believe an item arrived damaged, please send a photograph of the damage; I cannot issue a refund without the photo.

If you need to return your purchase, you will receive a refund in the amount of the original purchase price (less the shipping charge) after the item been received back by BloomingOak Design.  (If an item arrived damaged, BloomingOak will cover return shipping.)  All returned items must be received in the same condition they were sent.

Refunds will be issued after the item has been received back by BloomingOak Design.

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