Shipping and Returns

2020 Virtual holiday makers mart

 

Shipping and Delivery

We're experiencing shipping slowdowns! Be patient please!

My items are packed with care and style in a kraft jewelry box ready for gifting. I typically ship ready-to-ship items within one business day after you place your order. If not designated ready-to-ship, processing time is generally 3-5 business days.

BloomingOak ships all orders USPS First Class Package, Priority (depending on weight) or First Class International with delivery confirmation. You will receive an email to the email address used in your order with your tracking number.

If you would like your order gift wrapped, just purchase my gift wrap item and let me know the occasion and what you would like included on the gift note. If you would like a gift receipt without pricing, just let me know in the comments when checking out.

If you have questions, please contact me or email me.

Current shipping rates

I ship by weight. Shipping rates by country are listed below. I'm happy to ship to other locations. If you are located outside of my current delivery areas, please contact me and I will provide a quote for shipping and delivery. Unfortunately, I cannot ship to Germany due to the German Packaging Act (VerpackG).

BloomingOak Design Shipping Rate Table

Shipping is free on orders over $75.00 to the United States.

Customers are always responsible for any import tax or custom fees their country may impose.

Please double check your shipping address!  If a customer provides an incorrect address, the customer must pay the additional shipping fees to reship once/if the item is returned to me.

When possible, I use earth-friendly and/or recycled shipping materials.

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Returns

I am committed to customer satisfaction. Please contact me if you've received something in error, something damaged, or something you just don't like.

You may return non-custom items within 14 business days after receiving your purchase (based on tracking delivery confirmation). If you believe an item arrived damaged, please send a photograph of the damage; I cannot issue a refund without the photo.

If you need to return your purchase, you will receive a refund in the amount of the original purchase price (less the shipping charge).  (If an item arrived damaged, BloomingOak will cover return shipping.)  All returned items must be received in the same condition they were sent.

If an order is received back as refused or incorrect address, you will receive a refund on the item price only.

Refunds will be issued to the same form of payment you used to make payment after the item has been received back by BloomingOak Design.

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